Shipping, Returns and Terms and Conditions
How long does my order take to ship?
Items are processed within 1 to 3 business days with a cut off time of 5:00 pm mountain time.
We offer Free Shipping for USPS ground advantage which usually takes 3 to 7 days.
If weather is bad, shipping may be delayed and this is beyond anyone’s control.
If you need further assistance or have any questions, please contact our customer service team for assistance.
Do you offer international shipping?
No. Online sales are only sold and shipped in the US.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in original condition. If over 14 days, no return will be accepted. It is your responsibility to pay for shipping the product back to us. We do not provide return labels. The product should be received after 10 days and in the condition it was received (no wear an tear allowed). After receiving the return, a refund will be processed and it can take financial accounts 7 to 10 business days to put the refund into your account.
Items bought on clearance or over 40% off are considered as a final sale and are not returnable.
There is a 15% restocking fee to cover time and any materials used to mail the order. As well as the original shipping fee will be deducted for any returns.
Custom Items: Custom or personalized orders cannot be returned or exchanged.
Shipping Costs: Customers are responsible for return shipping costs unless the item arrived damaged.
What are your Terms and Conditions?
You must be 18 or older to order. We can cancel any order for any reason and will refund you if we do. Prices may change, but you pay what's shown at checkout.
All designs and content belong to us or another artist who created the pattern, so don't steal them. We're not responsible if your package gets lost after we ship it. Sometimes crazy stuff happens (natural disasters, supply issues) that's totally out of our control. If there's a problem, email us and we'll work it out.